Skip to main content
GET DEMO

You’re here because you want to find the right SMS platform for your business.

Zipwhip vs. Text Request

Business Texting Services Comparison Report

If you are looking for Zipwhip, you already know the value of business texting. Zipwhip closed its door in 2023, but you landed in the right spot. Zipwhip customers transitioned to Text Request, and below we’ll show you why Text Request is the #1 recommended replacement.

Zipwhip-Hero

Text Request Features

  • SMS Chat. Spark profitable conversations straight from your website with our live chat widget. View SMS Chat
  • Mass Texting. BCC group messaging for instant communication with any of your contacts. View Mass Texting
  • Payments. Request and collect secure payments through SMS, and manage it all in one place. View Payments
  • Reviews. Connect your Google business profile. Request, track, and reply to online reviews, so you can get more reviews and win more customers. View Review Management
  • APIs and Integrations. Connect Text Request to the software you already use. Use one of our out-of-the-box integrations, or create your own with our API and webhooks. View Integrations
  • 10DLC Registration. Manage text line registration with mobile carriers for verified message delivery. Don’t worry, we handle most of this for you.
  • Autoresponses. Automatically respond to new inbound messages, even when you’re unavailable. Like an out of office email, but for text.
  • Location Tracking. Request location from any contact, and get their exact location—complete with an interactive map.
     View Location Tracking
  • Signatures. Create custom signatures for your company and each user, so customers and other contacts always know who they’re talking to.
  • And so much more. View All Features.

Zipwhip Strengths:

  • Simple interface
  • Built-in features
  • Mass Texting

Text Request Strengths:

  • Strong focus on two-way, conversational texting
  • Excellent for managing online reviews and customer engagement
  • Unlimited users on all plans, great for teams
  • Has stronger conversational marketing options

Why People Love Text Request

The platform was similar to Zipwhip. It offered a computer app, android/iphone app, and browser use which matched our needs. When we previewed the program, it seemed like it would be easy to learn and to train our staff. The flexibility in monthly cost based on our actual usage is great. During our off-season, we are able to save some money by reducing our plan.

Initials-CF

Cynthia F.

Since switching from ZipWhip, overall our engagement has increased and improved, and our time spent with texting has been improved with the templates and attachment options. There are a few small elements of our previous experience that are not matched in Text Request, but overall the change appears to have been worth it.

Initials-JW

Jennifer Wise

Text Request is an honest SMS provider that cares about our issues and responded to them as fast as we can reasonably expect. Other vendors like Klara, Nimble, and ZipWhip all played games to extract money out of us, TextRequest saved us from having to deal with all of them. 6/5 would get again

Review-Initials-NR

Nathaniel Andreas Ruzicka

HIPAA compliance, ease of use, acceptable price, and the ZipWhip conversion tool.

Review-Initials-NR

Nathaniel R.

Text Request is trusted by leaders to deliver world class messaging solutions.

Maid_Brigade-02
farmers_horizontal_full_color_logo_png
Asset 8
bintheredumpthat
sylvan
Culligan_logo_blue
FASTSIGNS_LOGO
johnstone-supply-logo
MRH-LO-US-RGB-0222_Primary
logoltpurple
ascension-logo
Asset 6
Asset 7
two-men-logo-trans
AdventHealth_Logo
tauc-logo

Pricing Comparison

Zipwhip Pricing

Closed Dec. 2023

$20–$99 for basic plans with contracts

Text Request Pricing

1,000 Messages

$59.99/month (can easily adjust plan if more texts are needed, no contracts)

Text Request's tiered pricing is based on message volume, but often includes more "dashboards" (text lines) and features as you go up. High-volume plans go up to 250,000 texts for $2,900/month.

Connect with your clients like never before.

Start driving more profitable conversations with text messaging.
 
Or skip the demo. Let's grow your business.