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TextUs vs. Text Request

Business Texting Software Comparison Report

Business texting services can look the same on the surface, but the way a text messaging platform is built makes a huge difference in how your team actually uses it. Below we’ll cover the strengths and weaknesses of TextUs and Text Request.

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TextUs vs Text Request Features

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TextUs Texting Strengths:

  • Good fit for inside sales, recruiting, and service teams

 

 

Text Request Strengths:

  • Strong focus on two-way, conversational texting
  • Ease-of-use and accessibility praised by many users in verified reviews
  • Reliable support across all industries
  • Hands-on 10DLC setup
  • Unlimited users and contacts at no extra cost
  • Flexibility of plans to change at any time, unlimited support via text, phone and virtual meet for all accounts

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Why People Love Text Request

Text Request allows my business to operate 3 separate business location lines with ease, keeping us in constant contact with our clients and prospects in a way they want to communicate.

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Rob M.

Text Request is an honest SMS provider that cares about our issues and responded to them as fast as we can reasonably expect.

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Nathaniel R.

As soon as we send out the texts, we immediately start seeing requests come in. It’s a reliable tool that gets the job done quickly and efficiently.

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Paola

The platform offers customer support, and a user-friendly interface that makes it easy to manage customer interactions via SMS. This direct form of communication enhances engagement and responsiveness, allowing businesses to build stronger relationships with their customers.

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Gen M.

The ability to send bulk messages, schedule texts, and set up automated campaigns has significantly improved how I interact with clients. The real-time reporting and detailed analytics give me valuable insights into customer engagement, allowing me to adjust my strategy effectively. 

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Monisha R.

Product Designer, Google

Text Request is trusted by leaders to deliver world class messaging solutions.

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Pricing Comparison

TextUs Pricing

Starts at $499/month

TextUs uses a subscription-based model that scales based on team size, message volume, and seats required. At this time, TextUs only lists a base plan that starts at $499. Additional details such as how costs scale with users, message volume, or features are not publicly available. Businesses must contact the TextUs sales team directly to learn more about full pricing, plan structure, and potential add-ons.

This lack of transparency can make it difficult to estimate total costs upfront or compare options side by side. Businesses may face added friction during the buying process, especially when budgeting for growth.

Text Request Pricing

Starts at $59.99/month

Text Request offers transparent, volume-based pricing that makes it easy to predict monthly costs without having to stack multiple add-ons. All Text Request plans include access to core features like two-way texting, shared inboxes, automation tools, and onboarding support—making it easier for teams to budget and scale without added complexity.

Connect with your clients like never before.

Start driving more profitable conversations with text messaging.
 
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